I am Mary Njeri Njenga and I have a Diploma in Tours and Travel ,2nd Diploma in Consultancy , Computer literate- Microsoft word, Microsoft Access , Microsoft PowerPoint, Quick-Books,Internet and E-mailing
I have worked with a low cost airline,called Fly540 Aviation Limited
-Receiving Calls and serving clients
-Receiving Court documents and any other correspondences.
-Typing, printing and scanning documents and sending by email.
-Handling petty cash and issuing receipts to clients on payments
made to the office
- Banking and record keeping
-Maintaining Office Equipment e.g. Photocopy machine, printers,
computers, scanners etc.
-Writing Memos and taking minutes
-Receiving Clients and directing them to respective
I have also worked as a marketer and customer care at Teddy Tours and Travel ,worked with Shikara Kenya Limited and Bestcare Manpower Services.
-First insertions : giving reference to customer care applications. -Guiding customers on electricity process and keeping records of the ones received
-Marketing of company products and services ( stamps,trophies and apartments)
-Handling customer complains Enhancing customer service and
satisfaction through proactive response to customer queries
-Resoling basic customer queries through the integrated customer care system
Advising new customers on application procedures metering requirements and safety among other issue.
I am currently looking for a permanent Job on a monthly pay basis . I am available for interview any time and is willing to start working as soon as possible. Thank you